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A rapid Moodle migration for Newcastle university

Key otutcomes

Seamless transition from external supplier to CoSector
Custom plugins & integrations managed and incorporated

How we made it happen

CoSector led the transition of a Moodle based Learning Management System from in-house hosting to CoSector service and infrastructure within extremely tight timelines. The full Moodle service, including business critical custom plugins and integrations for learner assessment, reporting and certification, was moved over seamlessly ahead of schedule and ready for a new intake of learners. Detailed planning developed through several stakeholder consultation sessions, along with dry-run activities to User Acceptance Testing sign-off ensured a smooth transition and customer satisfaction. The customer enjoyed a named point of contact throughout the process to ensure all communication and activity was co-ordinated and delivered on time and on budget. Once the service was running with active learners a comprehensive initial service review was carried out to ensure the ‘live’ service was meeting expectations and confirmed the success of the transition activity. 

“When we needed to find external support for our existing Moodle service, CoSector came highly recommended to us.  From initial contact, through onboarding of our system and onward into regular support, they have always communicated effectively, planned technical work around our requirements and responded quickly to queries. 

The reliable service they provide has given confidence to the team using the Moodle and allows them to run their programmes effectively, safe in the knowledge any technical issues will be dealt with efficiently.” 

Alun Carter, IT Business Partner, Newcastle University

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