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Hosting Services

We host and manage solutions from entry-level systems for small organisations to fully customised systems for organisations with very specific requirements.

Hosting services include a dedicated production environment, a second user acceptance testing (UAT) environment, a range of enterprise data storage solutions including archival storage, plus incident management and monitoring. Coupled with a support package, we can support and manage your entire repository infrastructure, big or small

Our Hosting Services

Eprints Hosting

We offer a hosted repository service for publications or data using the EPrints open source repository software.
We provide and maintain all the repository infrastructure, allowing Repository Managers to concentrate on managing their content. Our EPrints repository platforms include a number of plugins to help with data description, HEFCE and funder compliance and more.

Samvera-Hyrax Hosting

We build and host bespoke repository solutions using the open source Samvera framework. Samvera allows storage of any type of digital files, big or small, for the purposes of access and/or digital archiving.
We can offer out of the box solutions, like Hyku, the “feature-rich, robust, flexible digital repository”, and Avalon, the digital audio and video media system. As well as this, we can create a bespoke repository customised for your requirements, based on the Hyrax repository engine. A range of plugins provides additional functionality, such as:

  • IIIF search
  • DataCite DOIs
  • OAI-PMH
  • Bespoke metadata models

Beyond the repository, we can build discovery interfaces to search across multiple data sources with the Blacklight suite of tools, and integrate with preservation systems and more.

Open Journal Systems Hosting

The Open Journal Systems (OJS) is a journal management and publishing system that has been developed by the Public Knowledge Project to expand and improve access to research.

Archival storage provided with our data archiving partner Arkivum

In partnership with Arkivum, we offer tenanted access to the Arkivum archival storage network with their 100% data integrity guarantee. When integrated with your repository, Arkivum archival storage can support an efficient environment for managing all research outputs, whether data or publications to meet funder requirements for long-term preservation.

Support Packages

Our support packages are designed to meet the needs of customers in running a robust, secure and supported service. They can be coupled with a hosting service to provide full Software-As-A-Service (SAAS), or we can support repositories on your own infrastructure.

Support packages provide service and incident management, alongside an allocation of support hours to be used for change requests and advice. We provide regular Service Review Calls for all of our customers to ensure we keep in touch regularly, and offer high-quality support via our service platform.

This means you won’t be left on your own, once your repository is up and running.

Flexible support balance options depending on your requirements. Our support packages include a 21 or 35 hour annual support balance. This can be used to request and enact changes or design plugins or for help and advice for any elements of running a repository.

Plus (as standard):

  • Software upgrades (annual upgrade to latest stable major release version; security patches within 90 days)
  • Service review calls
  • Incident management
  • Service and account management
  • Platform development contribution to help up contribute to and help sustain the Open Source products we all rely on